Donor Engagement Associate

We are looking for a passionate and dedicated Donor Engagement Associate to join our remote team This role is based in Colombia and is key to building relationships with donors to support our mission.

Key Responsibilities:
Serve as the first point of contact with donors, delivering outstanding customer service
Build and maintain relationships with donors to cultivate ongoing support
Manage donor communication through email, social media, and direct mail
Track donor engagement and fundraising metrics, and report on key trends
Assist with project management for fundraising events and campaigns
Ensure compliance with fundraising regulations, such as tax laws and privacy policies
Stay informed on best practices in nonprofit fundraising to optimize donor engagement