After-Hours Virtual Lead Qualifier and Estimator Scheduler (Home Services) at ASAP Fence and Gates

I’m helping ASAP Fence and Gates find a top candidate to join their team full-time for the role of After-Hours Virtual Lead Qualifier & Estimator Scheduler (Home Services).

This is a cool job because you’ll get to qualify leads and schedule estimates to drive growth in residential and commercial services.

Compensation:
USD 12 - 15/hour.
+ Bonuses (up to 30% of base compensation)

Location:
Remote (for Argentina, Venezuela, Peru, and Colombia residents).

Mission of ASAP Fence and Gates:
"At ASAP Fence and Gates, we believe in providing our customers with quality service that meets their needs and exceeds their expectations. We’re committed to providing a safe and secure environment for our customers, and we take pride in our workmanship. We always put our customers first, and we’re always available to answer any questions or address any concerns they may have."

What makes you a strong candidate:
- You are proficient in appointment management, CRM (Customer Relationship Management), customer service, and lead generation.
- Spanish - Fully fluent.
- English - Fully fluent.

Responsibilities and more:
South America preferred

Schedule:
- Monday–Friday: 4 PM to 9 PM EST.
- Saturday & Sunday: 9 AM to 6 PM EST.

Type: Part-time/Full-time depending on availability.
Compensation: $12–15/hour (based on experience).

About Us:
We are a fast-growing fence installation company based in the U.S., known for excellent customer service and professional workmanship. We're expanding our team and looking for a reliable, fluent English-speaking Virtual Lead Qualifier & Estimator Scheduler to support our growth—especially during evenings and weekends when inbound lead volume is high.

Role Overview:
As our Lead Qualifier, you’ll be the first point of contact for homeowners interested in receiving a quote for fence installation. Your job is to quickly qualify leads, determine if they meet our service criteria, and schedule on-site estimates using our internal tools.

Key Responsibilities:
- Respond to inbound leads via phone, text, and email.
- Qualify prospects using a provided checklist and script.
- Book on-site estimates based on technician availability.
- Follow up on unresponsive leads to maximize conversions.
- Maintain CRM notes and lead status updates.
- Communicate with our team when urgent scheduling issues arise.

Required Qualifications:
- Fluent/native English speaker.
- Experience in lead qualification, customer service, or appointment setting.
- Excellent verbal communication and interpersonal skills.
- Familiarity with CRM software (e.g., Housecall Pro, ServiceTitan, HubSpot, etc.)
- Ability to work U.S. Eastern Time hours, especially weekends and evenings.

Preferred Experience:
- Background in home services (fencing, HVAC, plumbing, etc.).
- Prior experience booking estimates or dispatching technicians.
- Confidence making outbound calls to warm leads.

What We Offer:
- Competitive hourly pay.
- Fully remote role with stable hours.
- Collaborative and friendly U.S.-based team.
- Training and onboarding provided.

How to Apply:
Please submit your resume in English, along with a brief voice recording or video introducing yourself and describing your experience with lead qualification or scheduling.